Answers to possible questions on re-registration and connection of new SIM-cards
Below you can find the answers to possible questions on re-registration and connection of new SIM-cards.
- How much will it cost to re-register and connect new SIM-cards from September 1, 2018?
The prices for new SIM card connections approved following the Order of the Antimonopoly Service under the Government of the Republic of Tajikistan dated August 23, 2018, under the number 89 "On the service and connection (one-off) to the network of mobile operators" will not be put into effect until 01.01.2019.
The cost of changing the SIM card will not vary either. Currently, the process of re-issuing SIM-cards is made free of charge.
- From which date the new prices will come into effect?
At the moment we have no information. We will inform you about any news additionally.
- How much does it cost to re-register SIM-cards now?
The process of re-issuing SIM-cards is free of charge.
- How can I re-register SIM cards for children?
A minor child is allowed to have registered one SIM card if provided a parent's passport and a child's birth certificate.
- If I lost the SIM card and wanted to restore (change the SIM-card), how much will it cost?
The cost of repairing the SIM card will not change and will be 2 somonis 83 dirams.
- We received an SMS notification that now subscribers who have registered more than 2 SIM-cards, have to transfer the third and subsequent SIM-cards to the persons who actually use them.
Dear subscriber.
Yes, the information is right. Re-registration can be carried out in the presence of passports and the presence of the owner and the actual user of the SIM-card, at the nearest service center or the exclusive office of Tcell.
- What about the users of the ChiGap application outside of Tajikistan?
According to the current legislation and Government Decree of April 30, 2016 No. 207-7, all SIM-cards must be registered on the actual user, for this purpose, the operators carried out a massive process of re-registration of subscribers during the period 2016-2017.
If you have more than 3 SIM-cards, we recommend to re-register them to the actual users of SIM-card. The actual user should come to the nearest service center with his passport for re-registration. After carrying out a particular procedure, the SIM card can be re-registered to the name of the actual user even without the presence of the owner.
- Will the SIM-cards be re-issued for expired internal passports?
Re-registration of SIM-cards is made on a valid passport and ID card.
- How much will it cost to re-register and connect new SIM-cards from September 1, 2018?
The prices for new SIM card connections approved following the Order of the Antimonopoly Service under the Government of the Republic of Tajikistan dated August 23, 2018, under the number 89 "On the service and connection (one-off) to the network of mobile operators" will not be put into effect until 01.01.2019.
The cost of changing the SIM card will not vary either. Currently, the process of re-issuing SIM-cards is made free of charge.
- From which date the new prices will come into effect?
At the moment we have no information. We will inform you about any news additionally.
- How much does it cost to re-register SIM-cards now?
The process of re-issuing SIM-cards is free of charge.
- How can I re-register SIM cards for children?
A minor child is allowed to have registered one SIM card if provided a parent's passport and a child's birth certificate.
- If I lost the SIM card and wanted to restore (change the SIM-card), how much will it cost?
The cost of repairing the SIM card will not change and will be 2 somonis 83 dirams.
- We received an SMS notification that now subscribers who have registered more than 2 SIM-cards, have to transfer the third and subsequent SIM-cards to the persons who actually use them.
Dear subscriber.
Yes, the information is right. Re-registration can be carried out in the presence of passports and the presence of the owner and the actual user of the SIM-card, at the nearest service center or the exclusive office of Tcell.
- What about the users of the ChiGap application outside of Tajikistan?
According to the current legislation and Government Decree of April 30, 2016 No. 207-7, all SIM-cards must be registered on the actual user, for this purpose, the operators carried out a massive process of re-registration of subscribers during the period 2016-2017.
If you have more than 3 SIM-cards, we recommend to re-register them to the actual users of SIM-card. The actual user should come to the nearest service center with his passport for re-registration. After carrying out a particular procedure, the SIM card can be re-registered to the name of the actual user even without the presence of the owner.
- Will the SIM-cards be re-issued for expired internal passports?
Re-registration of SIM-cards is made on a valid passport and ID card.
