Activation and terms of service
How can I find out which roaming service I have connected?
To check the roaming service, you need to do the following:
- dial the USSD command *601# to verify the service. After dialing you should receive an SMS message about which of the following roaming services you have connected: Easy roaming, Real roaming or International roaming.
- familiarize yourself with tariffs and dialing rules during your stay abroad.
How to activate the «Real roaming» service?
To activate «Real roaming» service you need to do the following:- top up balance up to 5 TJS or more
- dial the USSD command *601*1# for service activation. For deactivation: *601*2#
- familiarize with the rates and rules of dialing numbers while staying abroad
The «Real roaming» service is necessary to activate before leaving the Republic of Tajikistan. Activation and deactivation of services - free of charge.
How to activate the «Easy roaming» service?
To activate «Easy roaming» service you need to do the following:- top up balance up to 5 TJS or more
- dial the USSD command *607*1# for service activation. For deactivation: *607*2#
- familiarize with the rates and rules of dialing numbers while staying abroad
The «Easy roaming» service is necessary to activate before leaving the Republic of Tajikistan. Activation and deactivation of services - free of charge.
Service deactivation threshold and balance refill:
By reaching a positive balance of 58 dirham or less the service automatically blocks. By refilling balance up to 5 TJS and more, the service automatically unlocks.
How the tariffication occurs in roaming?
Withdrawal from the subscriber’s balance for the use of «Real» or «Easy» roaming services is done in real-time.
Incoming SMS are free of charge, other services are charged according to the tariffs given.
The free «Call Me» service is also available in roaming which allows sending messages to Tcell subscribers with request to call back.
For the subscriber, calling from Tajikistan to the roaming phone, the call is not an international and priced at the rate of usual call to the subscriber’s number of Tcell network.
All activated services in the Tcell network, such as Internet packages, bonus minutes, content and other services, do not apply while subscriber is roaming.
A call to the Tcell’s call-center is paid, rated as outgoing call to Tajikistan in accordance with relevant tariffs of the selected network.
During the stay in roaming, it is recommended to disable the call forwarding service for incoming calls to numbers of other subscribers, as the call forwarding is done automatically and is charged according to the tariffs for outgoing calls in roaming. Also, before leaving is recommended to disable the «Always Online» service as forwarded call to voicemail is charged as an incoming call.
