Tcell opened new service centers in the capital for even more convenience for subscribers!

Tcell continues the project of expansion the retail network in the capital and throughout the country. Recently, three more Tcell customer service centers have opened their doors to residents and guests of the capital.

New Tcell service offices in Dushanbe are located at:

·      Office “Farovon” – 10/1 J.Rasulov Str. (“Farovon” market).

·      Office in 103 microdistrict – 44 B.Gafurova Str.

·      Office "Auchan" – 47 Dustii Khalkho Str. (Dushanbe Mall)

Every day, the needs of subscribers are growing: everyone needs to stay in touch with family, friends and colleagues, to be first to know the news, to be there when it is necessary, to download or stream large amounts of data. For this, it is necessary to choose the communication services that are suitable for each need: be it different amounts of Internet packages or voice call packages.

At each Tcell service office, subscribers can get any advice related to mobile communication and orient themselves in the variety of tariffs offered. Here you can solve any technical problems, connect or re-register Tcell SIM cards, replenish your account, select the required tariff plan and services, download and register in Tcell applications such as TezSum and Chi Gap.

All operators working in Tcell service offices undergo lengthy and intensive training and internships in order to help subscribers solve any communication issues more efficiently.

For a short period of operation, new service centers are in great demand among subscribers: they are located in popular locations - markets and shopping centers. Subscribers do not have to look specifically for the company’s offices, because they get advice in the nearby office, doing other important things. Yet - service centers operate in a convenient schedule for subscribers: “Farovon” office - from 07:30 to 18:00, office in 103 microdistrict - from 08:00 to 19:00, and office in Dushanbe Mall - from 09: 00 to 22:00.

With the introduction of a new brand that reflects the innovative nature of the company, Tcell’s customer service offices should reflect the same values: be technological, innovative, comfortable and useful for everyone.

The new corporate identity, reflecting the advanced character of Tcell, became the basis for the design of offices and their content. Here each subscriber will feel comfortable and cozy. In addition to consulting specialists, it will be possible to purchase mobile phones, routers, accessories and components for mobile phones, as well as Tcell souvenirs in new offices of the company.

auchan.JPG

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Tcell is the largest telecommunications company in Tajikistan, the only shareholder of which is the Aga Khan Fund for Economic Development (AKFED). AKFED is an international development agency dedicated to the promotion of entrepreneurship and the creation of economically sustainable enterprises. AKFED is one of the agencies of the AKDN system - a network of private development agencies that are aimed at improving the opportunities and living conditions of the peoples of the developing world. AKDN agencies work for the public good of all citizens, regardless of their nation, gender or religion. AKDN aims to contribute to the development of economically active, politically sustainable, intellectually diverse and culturally tolerant Tajikistan.


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