Blocking and restoring SIM-card

Your phone has been stolen or you lost it and you want to block so an outsider or attacker could not take advantage of your SIM-card?
You plan not to use Tcell’s services for an extended period of time and want to save phone number and SIM-card?
Blocking and restoring SIM-card is very simple!

General terms

Restoring SIM-card

When restoring SIM-card reactivation of existing phone number takes place, account balance is restored and all connected services that have been connected to the subscriber's number prior locking/loss of SIM-card will be reconnected.

In case of loss or failure of SIM-card the “SIM-card replacement” service will restore the previous number and the tariff into a new SIM-card, which does not include contacts in old SIM-card.

Replacement of SIM-card for legal entities is performed if there is official certifying letter of the organization in their official blank. It is necessary to specify in the letter to unblock SIM-card, if such is required.


Print page

Tcell News

Stay informed about every event!
Tcell News and Press releases are here.

Customer service

Corporate Contact Center 8080

Internet settings

A detailed description of the settings of the Internet and MMS!

Online Consultant

If you have questions please address them to online support service